Organized Stripe dispute evidence packet on an ecommerce operations desk

Free Stripe dispute draft

Stripe dispute response letter generator.

Draft a concise merchant statement for a Stripe dispute, then check whether the evidence behind it matches the reason category before final submission.

Generate Stripe letter Stripe evidence template View example Review this letter - $9

Build the response around the Stripe payment record.

This browser-only tool drafts the narrative portion of a Stripe dispute response. It does not submit, store, or validate evidence; final submission still happens in Stripe.

Stripe: respond to disputes Stripe: dispute categories Stripe: reason codes

Use Stripe-native proof

Start with the Stripe payment, dispute reason, deadline, receipt, customer details, risk indicators where relevant, and fulfillment or usage records.

Tie tracking to the order

External links are weak evidence. Attach the relevant screenshots or files and make the letter point to the exact evidence type.

Manual letter review

$9

One second pass on the response-letter structure, evidence gaps, and risky wording before you build the packet.

Start letter review

Checklist before submitting through Stripe.

  • Open the Stripe dispute details and confirm the category, deadline, amount, payment ID, and claim before writing.
  • Capture tracking proof with delivered status, delivery date, city or ZIP, and address match where available.
  • Add the customer support timeline only where it helps answer the disputed reason.
  • Attach the shipping, refund, and delivery policy that applied when the customer purchased.
  • Keep evidence concise, remove extra personal data, and avoid claims the documents cannot support.
Open full checklist Use Stripe template Get a $19 packet