Free Square response draft
Square chargeback response letter generator.
Draft a concise merchant response around the Square dispute reason, transaction record, delivery or service proof, policy terms, and customer communication before submitting through Square.
Build the response around the Square dispute record.
This browser-only tool drafts a merchant statement and evidence index. It does not store evidence, submit to Square, provide legal advice, or promise a dispute result.
Use Square-native proof
Start with the Square dispute reason, payment amount, payment date, buyer claim, response deadline, and documentation request.
Match the claim type
Fraud claims need authorization context. Non-fraud claims need delivery, service-completion, policy, refund, or support records tied to the disputed payment.
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Start letter reviewChecklist before submitting through Square.
- Capture the Square dispute reference, payment ID, buyer claim, dispute reason, amount, and response deadline.
- Attach delivery, pickup, service, refund, cancellation, or authorization proof that matches the specific Square documentation request.
- Use the policy that applied when the buyer paid, not a policy page edited after the dispute.
- Keep the response factual and dated; avoid unsupported accusations or outcome promises.
- Remove extra personal data and any card security data before sharing evidence.