Organized ecommerce dispute evidence packet on a desk

Free Shopify dispute draft

Shopify chargeback response letter generator.

Draft the first-page response for a Shopify delivered-order dispute, then use the checklist to decide which screenshots and records need to sit behind it.

Build the response around the Shopify order record.

This browser-only tool drafts a merchant statement for item-not-received and delivered-order disputes. It does not submit, store, or validate evidence.

Pick the smallest paid step for this Shopify dispute.

Use the draft first, then choose based on the next blocker: Shopify wording, a second pass, a full packet, or a close deadline.

Need Shopify wording?

Use the $7 kit for Shopify response openings, evidence prompts, response skeletons, and wording checks.

Get kit - $7

Have a draft?

Use the $9 review when the Shopify response needs a structure, evidence-gap, and risky-wording pass.

Review draft - $9

Evidence is scattered?

Use the $19 packet workspace for the checklist, evidence index, response skeleton, and review handoff.

Build packet - $19

Deadline is close?

Use the $49 urgent review only when the response window is tight and a redacted draft is mostly ready.

Urgent review - $49

Several Shopify orders?

Use the $149 agency 10-pack when multiple Shopify disputes need the same evidence index, packet structure, and review handoff.

Agency 10-pack - $149

Use Shopify-native proof

Start with the order page, fulfillment timeline, customer details, risk indicators where relevant, and the exact shipping address supplied at checkout.

Tie tracking to the order

The carrier page is stronger when the response also shows the matching Shopify order number, fulfillment event, delivery date, and customer address.

Need usable files now?

$7

Download the self-serve letter kit with Shopify-friendly opening language, evidence prompts, and wording checks.

Buy instant kit

Want a human second pass instead?

Start letter review

Want a browser-only pass first?

Check draft locally

Deadline close and draft mostly ready?

Urgent Shopify review - $49

Several Shopify orders in the same queue?

Agency 10-pack - $149

Checklist before submitting through Shopify.

  • Export or screenshot the Shopify order page, order total, payment timestamp, and fulfillment status.
  • Capture tracking proof with delivered status, delivery date, city or ZIP, and address match where available.
  • Add the customer support timeline only where it helps answer the disputed reason.
  • Attach the shipping, refund, and delivery policy that applied when the customer purchased.
  • Remove extra personal data and avoid claims the documents cannot support.
Instant kit - $7