Free PayPal response draft
PayPal chargeback response letter generator.
Draft the merchant response around the PayPal case, transaction record, delivery or access proof, support timeline, and policy evidence before submitting through PayPal.
Build the response around the PayPal case record.
This browser-only tool drafts a concise merchant statement and evidence index. It does not store evidence, submit to PayPal, advise on Seller Protection eligibility, or promise a dispute result.
Use PayPal-native proof
Start with the PayPal transaction page, case ID, buyer claim, amount, response deadline, and the exact documentation PayPal requested.
Match the product type
Physical goods need shipment and delivery records. Digital goods and services need access, completion, usage, or service-performance records.
Manual letter review
$9One second pass on the PayPal response-letter structure, evidence gaps, and risky wording before you submit.
Start letter reviewChecklist before submitting through PayPal.
- Capture the PayPal case ID, transaction ID, buyer claim, dispute reason, amount, and response deadline.
- Attach delivery, access, service, refund, or cancellation proof that matches the specific PayPal request.
- Use the policy that applied when the buyer purchased, not a policy page edited after the dispute.
- Keep the response factual and dated; avoid unsupported accusations or outcome promises.
- Remove extra personal data that does not answer the buyer claim or PayPal evidence request.