Need wording now?
Use the $7 kit for rebuttal openings, reason prompts, evidence references, and wording checks.
Get kit - $7
Free merchant rebuttal draft
Chargeback rebuttal letter generator.
Create a concise rebuttal draft that maps the buyer claim to the strongest transaction records, evidence attachments, and submission boundaries before you build the full packet.
Draft the rebuttal around the evidence.
This runs in your browser. It does not submit, store, or verify evidence. Use the output as a working draft and check every statement against the records you can actually attach.
Pick the smallest paid step for this rebuttal.
Choose based on the next blocker: reusable wording, a second pass, a full packet, or a close deadline.
Have a draft?
Use the $9 review when the rebuttal needs a structure, evidence-gap, and risky-wording pass.
Review draft - $9Evidence is scattered?
Use the $19 packet kit for the checklist, evidence index, response skeleton, and review handoff.
Build packet - $19Deadline is close?
Use the $49 urgent review only when the response window is tight and a redacted draft is mostly ready.
Urgent review - $49Several rebuttals?
Use the $149 agency 10-pack when several rebuttal packets need the same evidence index, packet structure, and review handoff.
Agency 10-pack - $149What the rebuttal should do
State the buyer claim, the merchant position, the transaction timeline, and the evidence attachments that answer the claim.
What to remove
Cut legal conclusions, customer-intent claims, long background stories, repeated evidence, and any personal data not needed for the dispute.
Need reusable files?
$7Download the self-serve response letter kit with platform openings, reason prompts, wording checks, and final review structure.
Buy instant kit Check draft firstWant a second pass?
Start letter reviewSeveral rebuttals in the same queue?
Agency 10-pack - $149Evidence order for common rebuttals.
- Item not received: lead with delivery or handoff proof, then order confirmation, address match, support thread, and shipping policy.
- Product not as described: lead with the listing, scope, variant, quote, or product description, then fulfillment, support, remedy, and policy records.
- Fraud or unauthorized: lead with payment authorization indicators and buyer-link evidence where available, then fulfillment, access, delivery, or support records.
- Credit not processed: lead with refund status, return status, cancellation timeline, policy context, and communication about the requested credit.
- Duplicate charge: lead with side-by-side payment records showing separate valid transactions, invoice context, or refund/void status.