Organized ecommerce dispute evidence packet on a desk

Deadline triage tool

Chargeback response deadline calculator.

Enter the response deadline shown in your platform. Get the days remaining, urgency level, and the evidence work to prioritize before submitting.

Calculate deadline Use letter template Review my letter - $9

Use the platform deadline, not a guessed rule.

Stripe, Shopify, PayPal, processors, card networks, and dispute categories can show different response windows. This tool starts from the actual deadline already visible in your merchant account.

Evidence to prioritize.

  • Order or transaction record showing the disputed payment, order ID, amount, and date.
  • Fulfillment, delivery, access, usage, refund, cancellation, or authorization proof that matches the dispute reason.
  • Customer communication limited to the disputed transaction.
  • Policy, checkout, product, refund, or cancellation context in effect when the customer purchased.
  • A short response letter that points to attachments without promising an outcome.